Privacy Policy

CPhelele Turnkey Projects (Pty) Ltd, company registration 2021/543785/07, VAT registration 4920301951, is a turnkey interiors, project management and facilities management company based at 4B Luipaards Road, Monument Park, Pretoria, Gauteng, 0181.

This policy explains how we handle personal information collected through this website, in line with the Protection of Personal Information Act, 2013 (POPIA) and, where applicable, other privacy laws.

Enquiry details you send us: the name, company, email address, phone number, project type, location, description, budget indication, expected start date and any additional requirements you choose to share, whether through the contact form or the CPhelele AI Project Assistant.

AI assistant conversations: the messages you exchange with the CPhelele AI Project Assistant are stored so that the conversation can continue and so that our team can follow up on your enquiry. Please do not share sensitive personal information in the chat.

Cookie and preference data: your cookie choice and, if you allow functional cookies, your theme preference and an anonymous chat session reference. See our Cookie Policy for the exact items stored.

To respond to your enquiry, to assess whether and how we can assist with your project, to prepare proposals, to keep a record of our communications, and to improve how this website and our assistant respond to visitors.

We do not sell personal information, and we do not use it for automated decisions that have legal or similarly significant effects.

Enquiry information is available only to authorised CPhelele team members through a protected area of this website. We share it with third parties only where that is necessary to respond to your enquiry (for example a professional consultant on your project) or where the law requires it.

Information is hosted on infrastructure operated by our service providers, and enquiries are kept only as long as needed for the purpose they were collected for, or as required by law.

You may ask us to confirm what personal information we hold about you, to correct or delete it, or to stop using it for a particular purpose. Send these requests to phelisa@cpheleleprojects.co.za.

If you are not satisfied with our response you may complain to the Information Regulator (South Africa) at inforeg.org.za.

We may update this policy as our services or the law change. The current version is always published on this page.